When complete click on Export Summary after deletion (bottom-left corner) and select Copy to Clipboard. If asked to restart your computer to complete the removal, please do so When the scan is complete if anything is found make sure that the first checkbox at the top is checked (that will automatically check all detected items), then click on the Quarantine Selected Tab Potentially Unwanted Modifications (PUM`s) set as :- Alwaysdetect PUM`s (recommended)Ĭlick on the Scan make sure Threat Scan is selected, Potentially Unwanted Programs (PUP`s) set as :- Always detect PUP`s (recommended) Scroll further to Potential Threat Protection make sure the following are set as follows: ![]() On the Settings tab > Protection Scroll to and make sure the following are selected: I want you to run Malwarebytes again, this time I want "Rootkits" enabled, please use as follows: The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Open FRST and press the Fix button just once and wait. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Not sure if that makes any difference, but lets investigate further.ĭownload attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. The file name in the link you used differs slightly rav64-exe Note the hyphen between the name and exe. It is related with Realtek audio programs. ![]() Ravbg64.exe is part of Realtek HD audio background process. The link you posted checks out as clean at VirusTotal:
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